PyroComm is proud to announce our full-scale implementation of BuildOps, a next-generation field service platform purpose-built for commercial contractors. This investment represents a major step forward in how we support our clients across California — enabling faster workflows, better documentation, clearer communication, and unprecedented visibility into system health and service history.
Why PyroComm Chose BuildOps
“BuildOps helps us turn decades of experience into something actionable and accessible in real time — not buried in paperwork or memory. This is going to change how quickly and confidently we can serve our customers.”
Life safety work is uniquely complex. Technicians often manage dozens of tasks per site visit: device testing, troubleshooting, inventory checks, compliance documentation, customer communication, and more. Historically, a significant amount of that work relied on paper forms, manual data entry, and time-consuming administrative processes.
BuildOps solves these challenges by giving PyroComm technicians:
Real-time access to job history and system data
Digitized forms and inspection checklists
Automated documentation linked to each service event
Remote access to manuals, notes, and panel information
Inventory visibility at the truck and warehouse level
Streamlined communication between field and office
This means our teams spend less time on process — and more time on protecting your building.
Improving Client Outcomes Through Better Data
Every service visit generates critical information that impacts future safety and performance. BuildOps helps us capture and organize that information automatically, ensuring nothing gets lost, overlooked, or delayed.
With BuildOps, clients can expect:
More accurate reporting
Faster turnaround on service tickets
Cleaner compliance documentation
Reduced downtime through better tracking
Stronger, more proactive system maintenance
Panels talk. Devices talk. Technicians talk. BuildOps brings all that information together in one place.
Looking Ahead
BuildOps is a foundational piece of PyroComm’s long-term digital strategy — one that strengthens our ability to deliver on-time, code-compliant, high-integrity life safety work across thousands of buildings. We believe the most reliable systems are built on real-world technician insight supported by strong technology.
This implementation puts that belief into action.
Want to see how BuildOps elevates your upcoming service or inspection?
👉 Contact our team for a demonstration.
